Privacy policy.

Privacy Policy


Effective Date: [21.07.2025]

Reliva – AI-Powered Relationship Insights

Website: https://www.relivaai.com

Contact: oguz@relivaai.com




1. Introduction


This Privacy Policy describes how Reliva ("we", "our", or "us") collects, uses, and protects your personal information when you use the Reliva mobile application ("App") and our website. We are committed to safeguarding your privacy and complying with applicable data protection laws, including GDPR and Apple App Store guidelines.




2. What We Collect


We do not collect or store your personal chat data or screenshots on our servers. All AI processing is done securely and locally or via end-to-end encrypted API connections. Depending on your usage, we may collect the following information:




  • App usage data: Anonymous analytics (e.g. feature usage, crash reports)




  • Device information: Operating system, model, and unique identifiers




  • Purchase information: Subscription status and purchase history (handled via Apple’s in-app purchase system)




  • User-provided data: Email address (if you contact us for support)






3. How We Use Your Information


We use your information solely to:




  • Provide and improve our services




  • Process purchases and manage subscriptions




  • Respond to customer inquiries




  • Monitor and improve app performance




  • Detect and prevent abuse or fraud




We do not sell, rent, or share your data with third parties for advertising or marketing purposes.




4. Data Storage and Security




  • We do not store your uploaded chat screenshots or analyses on any server.




  • All purchases are handled securely through Apple’s payment infrastructure.




  • Email communications are stored securely and used only for support purposes.






5. Third-Party Services


We may use third-party tools (such as RevenueCat for subscription management and analytics platforms like Firebase) to better understand app performance. These tools may collect limited, anonymous data in compliance with their respective privacy policies.




6. Children’s Privacy


Reliva is not intended for use by children under 13. We do not knowingly collect personal data from children. If we learn that we have collected such information, we will delete it immediately.




7. User Rights (GDPR / CCPA)


If you are a resident of the European Union or California, you have the right to:




  • Request access to your personal data




  • Request deletion of your data




  • Opt out of data processing (where applicable)




To exercise your rights, contact us at: oguz@relivaai.com




8. Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will always be available at www.relivaai.com/privacy.




9. Contact Us


For questions about this Privacy Policy or your data, you can reach us at:

📧 oguz@relivaai.com

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